We inform you that OVOHORSE IBERICA, S.L. (OVOHORSE and OVOCLONE), with registered office at AVDA SEVERO OCHOA, 67 – 29603 MARBELLA and tax identification number (CIF) B16796773, is the owner of this Website.
At Ovohorse and Ovoclone, we are specialists in assisted reproduction techniques. Our extensive experience in the sector, thanks to the first human gamete bank in Europe, Ovobank, and our group of clinics, Ovoclinic, has enabled us to develop and improve our facilities in order to provide the best service. Always complying with strict safety and quality protocols.
All operations are carried out from SPAIN and in Euros.
Direct sale of clones: Elite genetics, without limits
We offer you embryos and clones of the most iconic horses that revolutionised equestrian competition. Combine their unmatched genetics with the genes of your choice to create unique competition bloodlines and maximise the potential of your specimens, ensuring an unprecedented sporting legacy.
Through the consultation of the website, you can obtain information on all our products, services and prices, being able to select the desired specimen, after which its characteristics, price, associated services, taxes and shipping costs will be detailed.
To make a purchase, you must register on our website and you will receive a confirmation email of the registration. Registration and purchase are only permitted for individuals over 18 years of age.
Once the payment has been made, you will receive an email confirming the order.
The invoice will be sent to your email when the purchase is made, together with the order summary and a tracking number so that you can identify it. If you make the purchase by bank transfer, once the order has been placed you will receive the pro forma invoice, and when the payment is confirmed the invoice will be sent.
The prices indicated in the product lists do not include VAT, unless otherwise stated.
In the final purchase summary, the total price will appear with taxes and shipping costs itemised.
– Direct bank transfer
– PayPal
– Payment by card through the Redsys card payment gateway. Any assistance can be found on the website www.redsys.es or via the central telephone number: 902 198 747.
All operations are carried out from SPAIN and in Euros.
We are aware of how important it is to receive the shipment as soon as possible, and we will always do our utmost to ensure that it is delivered promptly and under the required conditions.
Shipping costs are specified at the time of purchase.
Return requests must be made by email to: info@ovoclone.com. Returns must be made in perfect condition and with the complete original packaging, including all packaging elements, labels and leaflets, without any writing and/or damage to the packaging, provided that the products are eligible for return.
There are certain exceptions to the right of withdrawal in distance purchases and contracts, which affect the services and products offered:
The customer shall bear the return costs, where such a return is possible, and is ultimately responsible for the condition of the returned material until it reaches the destination facilities.
Pursuant to Regulation EU/524/2013 of the European Parliament and of the Council, and as an online operator established in the EU that contracts electronically with consumers residing in the EU, we provide you with a link to the page developed by the European Commission for online dispute resolution, relating to online contracts with consumers:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
You may request further information, exercise your rights, or lodge a complaint or claim by email at info@ovoclone.com, by telephone at +34 951 495 604 | +34 622 39 99 37, or by post to Av. Severo Ochoa 67, 29603 – Marbella (Spain).
In the event of any conflict, both parties will attempt to reach an amicable settlement. If this is not possible, the Courts of the consumer’s jurisdiction (the place of residence of the purchaser) shall have competence to hear the case. In accordance with Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other supplementary laws (TRLGDCU).